Luton Family Law has received confirmation from the Law Society that it has been awarded its highest accolade, the Lexcel Practice Management Standard and use of the Lexcel Quality mark, which confirms that the firm is managed to a high standard and provides an excellent client service.
This award represents a great achievement for Luton Family Law. Out of 11,000 solicitor practices in England and Wales only 10% have achieved the Lexcel Practice Management standard. This award will help Luton Family Law to stand out in a changing and increasingly competitive market place as a gold standard provider of quality legal services and excellent client care. Our motto has come true i.e. a commitment to excellence!
The Lexcel Practice Management Standard is only awarded to solicitors who meet the highest management and customer care standards. Lexcel accredited practices undergo rigorous independent assessments each year to ensure they meet the required standards of excellence in areas such as client care, case management and risk management.
Accredited practices get fewer complaints and claims against than other practices. A Lexcel accredited firm like Luton Family Law ensures peace of mind and assurance that the client will receive a quality service which includes a timely response to all client communication regular and accurate cost estimates and information on how changes will be calculated.